Set up staff emails for Contact Us form

This article explains how to configure the email addresses that will receive messages submitted via the site’s Contact Us form.

Steps

1. Sign in to AdminCP with an administrator account.
2. Navigate to: App Settings → Contact → Settings.
3. Locate the field labeled Staff Emails.
4. Enter one or more email addresses to receive contact form submissions. Separate multiple addresses with commas (for example: admin@example.com, support@example.com).
5. Click Save to apply the changes.

Verification

• Submit a test message from the Contact Us page and confirm delivery to the configured addresses.
• Check spam/junk folders if messages do not appear in the inbox.
• If emails are not delivered, verify SMTP configuration and review mail server logs.

Notes and Recommendations

• Use valid, monitored email addresses to ensure timely responses.
• When entering multiple addresses, do not use separators other than commas.
• If your site uses a mail queue, allow a few minutes for messages to be processed.

Done! You have successfully set up staff emails for the Contact Us form. Messages submitted through the form will now be sent to the specified email addresses.